Top Telephone Answering Service Companies

Process management, process monitoring, service management, online service, complaint management. The Logos In 14 years in the market, Logos has extensive experience in the areas of In-person Service and Call Center. Its focus on process management through the combined use of manpower and computer systems, with open channels on various platforms, ensuring technological innovations, has ensured efficient management, providing excellent results in the operation of its clients' processes. Its expansion in the market is the result of a partnership work with client companies. In addition to meeting contractual demands, Logos seeks creative, intelligent and financially sustainable solutions for the relationship of these companies with their consumers and in order to create a favorable image of it. To ensure a high level of customer satisfaction, Logos adopts a management model that aims to continuously improve both internal and partner processes. That's why our employee is important to Logos, because their performance is what makes it possible to establish a relationship of trust and mutual respect between our customers and their most precious asset: the consumer. We do it together with all our team! The employee brings his willingness, commitment and cordiality and we provide the tools to achieve professional success.

Functioning as an extension of your company, Funchal has qualified and experienced professionals, who work actively or receptively, always aligned with the objectives of its action, with the added advantage of being great flexibility and speed in installing additional service positions, whenever necessary. Funchal has its own headquarters, with the entire park installed for the effective exercise of its activities, using a complete infrastructure suitable and updated to the most modern standards of excellence in the provision of services Mission TO PROMOTE, EXECUTE and MANAGE the relationship cycle between our customers and consumers of their products and services. Vision Occupy a place of reference with the creation of personalized solutions through the Contact Center, combining the best in PEOPLE, PROCESSES and TECHNOLOGY to meet the needs of our clients in their relationships with their consumers. Scope It has broad coverage in the segments in which it operates, through an active portfolio of clients spread across the country.

Somos una empresa que forma parte de Grupo Neikos, con más de 19 años de experiencia, 3500 estaciones de trabajo y 9 centros de contacto en México y Latinoamérica. Operamos centros de contacto y ofrecemos servicios tercerizados de negocios (BPS). Contamos con certificaciones en PCI-DSS, ISO 27001, ISO 18295, ISO 9001, SOC 2 y ANSI/TIA-942. Utilizamos Genesys como plataforma integrada para brindar servicios omnicanal en alta disponibilidad gracias a nuestra infraestructura tecnológica.

Empresa 100% mexicana con experiencia en soluciones de desarrollo humano, contamos con colaboradores altamente capacitados para cumplir con las diversas necesidades de los clientes. Nuestro principal objetivo es ayudar a nuestros clientes a desarrollarse, adecuándonos al entorno del mercado y comercial del negocio.

Oferecemos soluções e tecnologia customizadas para as mais variadas áreas de atuação, nos adaptando à necessidade de cada setor de forma ágil e eficiente.

A Speedmais foi criada com objetivo de oferecer ao mercado, serviços com a mais alta qualidade. Oferecendo soluções personalizadas, para atender com muito mais rapidez e eficiência aos mais variados segmentos em operações de Contact Center. Um Conceito Boutique em Soluções CX. Nosso foco é na personalização com um conceito de “contact center boutique”, que está além, muito além do rótulo de uma bela fachada ou um eficiente slide animado. O mercado deseja antes de tudo resultado com qualidade e satisfação do seu cliente. Desta forma, torna-se cada dia mais comum empresas pequenas se tornarem grandes concorrentes das “blue chips” do mercado, devido à necessidade do atendimento segmentado e estratégico. Contact Center com inteligência humana e digital.